Understanding the product detail page (PDP)

Overview

The product detail page (PDP) is where your customers see important information about each product in your catalog. This article is for dealer admins who want to understand the standard layout of a PDP and how customers interact with it.

Before you begin

You must have access to Catalog Manager in Dealer Admin.

Step-by-step instructions

1. Navigate to the PDP of any product on your storefront.

2. Review the following key components:

   • Product title

   • Product image(s)

   • SKU and dimensions

   • Price (if enabled)

   • Availability status (e.g., in stock, low stock, out of stock, special order)

   • Add to quote or add to cart buttons

3. Determine how your configuration in Dealer Admin impacts each element.

What customers see

Customers may see different buttons (quote-only vs. cart) or pricing visibility depending on your product settings. Logged-in users may see more detailed pricing.

If the product is set to 'special order' then the add to cart button is not visible on the product page and will only be available to add to quote and list. If quoting is disabled then customers will only see add to list.

Troubleshooting & FAQs

Why is the add to cart button missing?

The product may be set to "Special order" which disables ordering.