Adding custom messages to the product detail page
Overview
Custom messages help explain product details or set expectations (e.g., lead times, pickup only, or custom quote notes).
Before you begin
Requires access to Catalog Manager. Custom messages have a 140 character limit.
Step-by-step instructions
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Go to Catalog Manager.
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Select the product.
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Go to the 'Advanced' dropdown section
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Enter your message in the Custom message field.
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Save your changes.
What customers see
Messages will appear near pricing or availability, styled for clarity. If no message is entered, nothing will show.
Bull upload setup instructions
Use the column Custom Message Box Content or Variant Custom Message Box Content for product variants.
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Limit message to the allowed 140 character count
View our Bulk Upload article for additional instructions on how to set custom messages.
Troubleshooting & FAQs
Why isn't my message showing?
It may be empty or exceed the character limit.